Returns Policy
We accepts return as per the following policy :
- Only defective/damaged products will be accepted for returns/refunds Customer need to raise an alert with us within 2 working days from the date of delivery for being eligible for the return.
- Please complete the form on this page (below) to request an RMA number to initiate the return/refund process.
- shubh-bela.com retains the rights to examine whether the product returned is defective/damaged.
- Customer will have to bear the shipment charges for non-damaged the replaced/reshipped product.
- If the product stock is unavailable, then refund request will be initiated & customer will be informed via email.
- Customer needs to inform shubh-bela.com within 24 hrs of the Delivery of in cases of accessory missing, transit damage and dead on arrival cases.
Refund & Cancellation Policy :
- If the delivery fails within the specified deadline, the order will be cancelled and the amount will be refunded to the user.
- If the user places the order and due to some reason shubh-bela.com is not able to ship the product(unexpected lack of inventory or any other reason), the order will be cancelled and the amount will be refunded.
- Only those products which are returned from the customers as per the acceptable return policy and for which the replacement is not possible will be eligible for refunds.
- In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or information, shubh-bela.com may, at its discretion, either contact the customer for instructions or cancel the order and notify customer of such cancellation. In such cases shubh-bela.com will refund the charged amount to the customer (only for which the payment is already received).
- Customer needs to inform shubh-bela.com within 24 hrs of the Delivery of in cases of accessory missing, transit damage and dead on arrival cases.